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	<title>Internet Marketing Experts of Orange County &#187; social media analytics</title>
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		<title>10-Point Social Media Strategy For Bands To Interact Online &#8211; Part 2 (Analytics And Feedback)</title>
		<link>http://www.digitaleyemedia.com/internet-marketing-blog/2010/10-point-social-media-strategy-for-bands-to-interact-online-pt-2-analytics-and-feedback/</link>
		<comments>http://www.digitaleyemedia.com/internet-marketing-blog/2010/10-point-social-media-strategy-for-bands-to-interact-online-pt-2-analytics-and-feedback/#comments</comments>
		<pubDate>Tue, 07 Sep 2010 18:37:12 +0000</pubDate>
		<dc:creator>Tanner</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[google analytics]]></category>
		<category><![CDATA[interaction]]></category>
		<category><![CDATA[interactions]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[networking]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[social media analytics]]></category>
		<category><![CDATA[social media ROI]]></category>
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		<description><![CDATA[Social media is a constantly-evolving space and now more than ever it is crucial to interact with fans and promote your band. This article will focus on measuring your band&#8217;s influence through Social Media and how to gauge your interactions with fans. This is a continuation from 10-Point Social Media Strategy For Bands To Interact [...]]]></description>
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<p>Social media is a constantly-evolving space and now more than ever it is crucial to interact with fans and promote your band. This article will focus on measuring your band&#8217;s influence through Social Media and how to gauge your interactions with fans.</p>
<p><em>This is a continuation from <a href="http://www.digitaleyemedia.com/internet-marketing-blog/2010/10-point-social-media-strategy-for-bands-to-interact-online-part-1/">10-Point Social Media Strategy For Bands To Interact Online – Part 1</a>. Part 2 focuses on measuring analytics and your band&#8217;s influence online.</em></p>
<h2>6. Band Metrics To Measure Content Playback</h2>
<p>People love stats. It&#8217;s what pays the bills, provides genuine feedback and gives a sampling to create new content from. <a href="http://bandmetrics.com">Band Metrics</a> accomplishes this goal and more by giving musicians the ability to measure the success of their music online.</p>
<p><a href="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-9.50.56-AM.png"><img class="aligncenter size-medium wp-image-545" title="Band Metrics Screenshot" src="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-9.50.56-AM-300x121.png" alt="Band Metrics " width="300" height="121" /></a></p>
<p><em>Sample output of Band Metrics stats which pulls in data from sites such as Last.fm, Reverb Nation, Imeem and Myspace.</em></p>
<p><a href="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/6a00d8354cac6269e2010536f72de1970b-800wi.png"><img class="aligncenter size-medium wp-image-546" title="Band Metrics Graph" src="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/6a00d8354cac6269e2010536f72de1970b-800wi-300x154.png" alt="" width="300" height="154" /></a></p>
<p>According to Band Metrics, the Software is <em>&#8220;a machine learning framework with natural language processing.&#8221;</em> <strong>This gives musicians trend measurements, sentiment analysis and reputation management, </strong>pulling in information from all over the Internet with statistics on how well your content is doing online. Band Metrics effectively replaces the top song charts we&#8217;ve become long accustomed to in the analog world. The advantage? <em>It pulls in stats from wherever your music is available.</em></p>
<h2>7. Google Alerts</h2>
<p><a href="http://www.google.com/alerts">Google Alerts</a> is a valuable tool that tracks search terms and mentions across the Internet. How bands can leverage this tool online? Track mentions of your band name, individual members across the blogosphere for interviews, reviews about your music and videos and so on.</p>
<p><a href="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-11.14.30-AM.png"><img class="aligncenter size-medium wp-image-556" title="Google Alerts Trent Reznor" src="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-11.14.30-AM-300x194.png" alt="" width="300" height="194" /></a></p>
<p><strong>All of this is vital to gauge negative feedback and go into &#8220;disaster control&#8221; mode or reply to positive feedback generated by users writing about you.</strong></p>
<h2>8. Social Mention</h2>
<p><a href="http://socialmention.com/">Social Mention</a> is a very powerful tool that offers real-time Social Media searches. By searching for your band name or similarly related criteria, you&#8217;ll receive search results from all avenues of Social Media. You&#8217;ll see results from Twitter, YouTube, Facebook and be able to interact with that data.</p>
<p><a href="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-11.06.24-AM-2.png"><img class="aligncenter size-medium wp-image-553" title="Social Mention For John Mayer" src="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-11.06.24-AM-2-300x209.png" alt="" width="300" height="209" /></a></p>
<p><strong>Social Mention offers detailed analytics such as sentiment, strength, passion and reach.</strong> &#8220;Sentiment&#8221; gauges positive/negative feedback of the content. &#8220;Strength&#8221; is the likelihood of your brand being mentioned in social media. &#8220;Passion&#8221; is a measure of the likelihood that individuals talking about your brand will do so repeatedly and &#8220;reach&#8221; is the measure of influence. In addition, you can view top hashtags, top users posting content, keywords and sources.</p>
<h2>9. Twitter</h2>
<p><strong>Twitter will be one of the most important tools you&#8217;ll use to not only promote your band through Social Media channels but for measuring your band&#8217;s influence.</strong> A lot of tools will give you a measure of who&#8217;s interested in your band across the micro-blogging network but there are some ways you can measure organic feedback. Two of these being the reply function and hashtags, the building blocks for Twitter analytics.</p>
<p>If you&#8217;re looking to promote a new release, you may tag specific Tweets with the album&#8217;s name. Your sample Tweet would look something like &#8220;Our new release #newalbumname is coming 09/15 which includes a digital download in a variety of formats. bit.ly/albumname&#8221; The great thing about having a hashtag in your Tweet is the potential to start a trending topic on Twitter. If enough people Tweet that hashtag, it will show up as a trending topic on Twitter which gives it the potential to reach a larger audience beyond your loyal Twitter followers. The other advantage is the analytic potential a service like <a href="http://hashtags.org">hashtags.org</a> offers. By searching for your band name, release names or any other information associated with your band &#8220;song names, quotes, etc.&#8221; you&#8217;ll see a list of Tweets featuring those hashtags.<br />
<a href="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-8.57.31-AM.png"><img class="aligncenter size-medium wp-image-536" title="Hash Tags.org - Justin Bieber" src="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-8.57.31-AM-267x300.png" alt="Twitter has Bieber fever." width="267" height="300" /></a></p>
<p><em>Disclaimer: I am not a Justin Bieber fan, but a significant portion of Twitter is.</em></p>
<p>A sample search for &#8220;Justin Bieber&#8221; shows Tweets that contain &#8220;#justinbieber,&#8221; &#8220;#justin&#8221; and &#8220;#bieber&#8221; which gives you an accurate sampling of Twitter&#8217;s preference to pop music. <strong>You&#8217;ll be able to see what kinds of Tweets your fans are sending out, when mentions of this particular hashtag came up on Twitter and a graph displaying results for that hashtag over a period of time.</strong> If you were Justin Bieber, you&#8217;d probably be gloating about your Twitter influence.</p>
<p><a href="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-8.59.51-AM.png"><img class="aligncenter size-medium wp-image-537" title="Lady Gaga &quot;The Fame&quot; Hash Tags" src="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-8.59.51-AM-280x300.png" alt="" width="280" height="300" /></a></p>
<p><em>Nor am I a Lady Gaga fan, but a significant portion of Twitter is.</em></p>
<p>A sample search for Lady Gaga&#8217;s first album &#8220;The Fame&#8221; shows feedback about the album and important news that it was recently diamond certified worldwide with over 10 million sales. It&#8217;s an important milestone for the pop singer and a great example of Twitter analytics in action: fans are excited about the album&#8217;s diamond certification and are spreading the news via Twitter.</p>
<p>A similar service, <a href="http://trendistic.com/">Trendistic</a>, functions much the same way as hashtags.org but expands its scope beyond hashtags. Searching for an artist, album or song name brings up any Tweet mentioning that search criteria.</p>
<p><a href="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-9.23.18-AM.png"><img class="aligncenter size-medium wp-image-541" title="Justin Bieber Twitter Trendistic" src="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/Screen-shot-2010-09-07-at-9.23.18-AM-300x279.png" alt="Twitter Likes Justin Bieber, Trendistic shows you why" width="300" height="279" /></a></p>
<p><em>Twitter still likes Justin Bieber</em></p>
<h2>10. Facebook</h2>
<p><strong>Facebook is quickly becoming the number one social network for people of all kinds including celebrities, brands, bands (that&#8217;s you) and your normal everyday user.</strong> I detailed in part 1 why you should set up a Facebook page to update your fans on upcoming releases, concert dates and other important information. Now it&#8217;s time to measure the effectiveness of your Facebook page and to put &#8216;likes&#8217; and friend requests into hard numbers.</p>
<p><a href="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/31689_409800173552_19292868552_4330159_3071457_n.jpg"><img class="aligncenter size-medium wp-image-551" title="31689_409800173552_19292868552_4330159_3071457_n" src="http://www.digitaleyemedia.com/internet-marketing-blog/wp-content/uploads/2010/09/31689_409800173552_19292868552_4330159_3071457_n-300x227.jpg" alt="" width="300" height="227" /></a></p>
<p>Facebook has developed a tool that gives you access analytics and fan interactions called Insights. Insights generates a graph that shows detailed user interaction. A post on <a href="http://developers.facebook.com/blog/post/388">Facebook&#8217;s developer Blog</a> details the advantages of Insights:</p>
<p><em><strong>Websites:</strong> Fully-integrated sites and those that use social plug-ins, or add a non-integrated domain in one easy step.<br />
<strong>Applications:</strong> Including canvas, mobile, device, and desktop applications.<br />
<strong>Facebook Pages:</strong> Including Pages created on Facebook.com and those that are part of the Open Graph protocol.</em></p>
<p>Out of all the data visualization and analytics Apps mentioned above, Facebook&#8217;s offerings are the most robust and data rich. If you&#8217;re measuring fan interaction through the site, Facebook&#8217;s tools are definitely user friendly and will generate a lot of valuable information.</p>
<p>This concludes my 2 part special on how bands can not only leverage Social Media to promote themselves online, but measure feedback from fans; two very vital components working hand in hand to augment offline channels such as the radio, word of mouth and analog advertising.</p>
<p>Social Media is quickly evolving and takes on many different forms when bands and artists use it to interact with fans. It ranges from being an art medium to a communication medium to a distribution medium. All of these aspects have been touched upon by bands/artists and have been shown to be valid components to advertising and other traditional methods a record label may have used to promote a band. Hopefully I&#8217;ve removed any preconceived notions you have regarding the difficulty of using Social Media for your band and have encouraged you to take the next step in getting your music out to the vast amount of social networks waiting to listen.</p>
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		<title>Track Social Media Analytics</title>
		<link>http://www.digitaleyemedia.com/internet-marketing-blog/2009/track-social-media-analytics/</link>
		<comments>http://www.digitaleyemedia.com/internet-marketing-blog/2009/track-social-media-analytics/#comments</comments>
		<pubDate>Mon, 30 Nov 2009 23:36:13 +0000</pubDate>
		<dc:creator>Jamie</dc:creator>
				<category><![CDATA[How To:]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[digital eye media]]></category>
		<category><![CDATA[metric tools]]></category>
		<category><![CDATA[social media analytics]]></category>

		<guid isPermaLink="false">http://www.digitaleyemedia.com/internet-marketing-blog/?p=194</guid>
		<description><![CDATA[Social media is a relatively new phenomenon, but Delicious, Digg, StumbleUpon and other social media websites have become an increasingly important source of website traffic. This also creates a massive demand for data related to social media. Where are users coming from? What topics excite them? These are questions that, when answered, can be the [...]]]></description>
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<p>Social media is a relatively new phenomenon, but Delicious, Digg, StumbleUpon and other social media websites have become an increasingly important source of website traffic. This also creates a massive demand for data related to social media. Where are users coming from? What topics excite them?</p>
<p>These are questions that, when answered, can be the difference between a successful website and a failed social media campaign. But social media analytics is young, and not many people know where to start. This guide is designed for that purpose: to help you get started with some of the best tools and habits so that you can effectively gather and analyze social media analytics.</p>
<hr />
<h3>Understand what you want to track</h3>
<hr />As with most things in life, you can’t conquer what you don’t understand, or at least what you haven’t really thought about.</p>
<p>What is your goal? Do you want to track how people are sharing your website? Do you want to track a specific social media campaign? Or maybe you’re just interested in trends related to a specific meme or social media phenomenon? Each one requires different tools and different focus.</p>
<p>You’re going to focus on traffic statistics if you’re tracking social media website engagement, while if you’re tracking a wider campaign, <span class="blippr-nobr">Twitter<span class="blippr-nobr"><span class="blippr-inline-smiley blippr-inline-smiley-07"><span> </span></span></span></span>response and positive comments might be a more appropriate metric.</p>
<hr />
<h3>Optimize your existing analytics software</h3>
<hr /><img class="meebo-_sharableItem" src="http://cdn.mashable.com/wp-content/uploads/2009/04/metrics-plugin.png" alt="Social Media Metrics Image" /></p>
<p>Most of us use analytics software like Google Analytics<span class="blippr-nobr"><span class="blippr-inline-smiley blippr-inline-smiley-05"><span>, </span></span></span>Woopra, or Omniture to track website data like traffic, visitors, pages per visitor, and traffic sources. Most of these analytics tools can track a wealth of data, but they are not designed to track social media data. Luckily, there are a few ways to beef up your analytics software for social media. Some quick tools and suggestions:</p>
<blockquote><p><strong>Social Media Metrics Plugin:</strong> Social Media Metrics is a greasemonkey extension that adds a social media information layer to Google Analytics, providing information on Diggs, stumbles, delicious bookmarks, and more for each individual page. Be aware – it’s not perfect.</p>
<p><strong>Set up specific campaigns and events for social media:</strong> Most analytics software has custom campaigns to make it easy to track specific events. You can track a specific Twitter traffic campaign or DiggBar URL with campaigns.</p>
<p><strong>Reorganize dashboards and set up email reports:</strong> To get specific information on social media, have traffic stats from top social media websites (i.e. <span class="blippr-nobr">Digg</span>, <span class="blippr-nobr">Facebook</span>, Twitter, etc.) emailed to you so you can see it all in one place. In addition, reorganize any dashboards you have to show this information for easy access.</p></blockquote>
<hr />
<h3>Add new analytics tools</h3>
<hr />
<img class="meebo-_sharableItem" src="http://cdn.mashable.com/wp-content/uploads/2009/04/xinu-image.png" alt="Xinureturns Image" width="416" height="139" /><img class="meebo-_sharableItem" src="http://cdn.mashable.com/wp-content/uploads/2009/04/xinu-image.png" alt="Xinureturns Image" />Even with web analytics tools, you don’t have all the tools necessary to get started tracking analytics related to social media. Why not add some more tools to your inventory that track detailed social metrics? Some suggestions:</p>
<blockquote><p><strong>Bit.ly:</strong> When you use a URL shortener, it’s always a smart idea to use one that has analytics information, like Bit.ly.  This will track information like number of clicks, traffic sources, and even at what time clicks occur.</p>
<p><strong>Xinureturns:</strong> Despite the funny Scientology-inspired name, xinureturns provides a great dashboard overview of your website’s standing in social media. Run a report and you will receive information on Technorati, Googe Pagerank, Diggs, and even backlinks to your website.</p>
<p><strong>PostRank:</strong> Formerly known as AideRSS, PostRank provides detailed information on Tweets, stumbles, diggs, and <span class="blippr-nobr">FriendFeed<span class="blippr-nobr"><span class="blippr-inline-smiley blippr-inline-smiley-05"><span> </span></span></span></span>all in one place.  It’s best for blogs and websites with a lot of content.</p>
<p><strong>SocialToo:</strong> SocialToo is a comprehensive tool for creating social surveys and tracking social stats. It also will send you a daily email describing follows and unfollows on Twitter.</p></blockquote>
<hr />
<h3>Aggregate your analytics</h3>
<hr />There are a lot of tools for gathering social media information, but no one place has everything you need. You don’t have time to look at all of the tools, so aggregate your analytics information.</p>
<p>There is no single tool that will bring this information together, so you’ll have to do it yourself. Export data into excel, pdf, or email and record all of the information to one area, whichever works best for you. Building a spreadsheet may be best for playing with the numbers. Make it easily accessible.</p>
<hr />
<h3>Analyze and engage</h3>
<hr />The last step is always the most important one – the actual analysis. It takes years of dedication to the art of web analytics to really understand how each variable affects website traffic and user engagement, but by looking at this data in one place and comparing the information, you will hopefully be able to pick up on trends.</p>
<p>This guide is only how to get started with social media analytics. Take the time to find great tools and to understand how each of the social media levers affects traffic and analytics data. But most of all, use the data to engage your audience. You can figure out what they’re looking for using social media analytics, so be sure to act upon the data once you’ve analyzed it.</p>
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